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The effects of supplier capabilities on industrial customers’ loyalty: the role of dependence

✍ Scribed by Lisa K. Scheer; C. Fred Miao; Jason Garrett


Book ID
107496837
Publisher
Sage Publications
Year
2009
Tongue
English
Weight
294 KB
Volume
38
Category
Article
ISSN
0092-0703

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THE EFFECTS OF LOGISTICS CAPABILITIES ON
✍ Meng Zhao; Cornelia Dröge; Theodore P. Stank 📂 Article 📅 2001 🏛 Wiley (John Wiley & Sons) 🌐 English ⚖ 128 KB

The research presents a model that portrays customer‐focused and information‐focused capabilities as interrelated predictors of firm performance. Results show that customer‐focused capabilities are directly related to performance, but that information‐focused capabilities are not. Rather, the latter