## Abstract Increasing competition in the health care industry has caused many hospitals to use innovative management tools to improve performance and maintain competitive advantages. At Barberton Citizens Hospital, a balanced scorecard was implemented recently when senior management redefined the
Implementing the balanced scorecard
β Scribed by Mohsen Souissi; Kazunori Itoh
- Publisher
- John Wiley and Sons
- Year
- 2006
- Tongue
- English
- Weight
- 147 KB
- Volume
- 17
- Category
- Article
- ISSN
- 1044-8136
No coin nor oath required. For personal study only.
β¦ Synopsis
Abstract
This article describes an implementation of the balanced scorecard (BSC) at NTT, a highβtech Japanese company. It explores the conditions that set the stage, then highlights some of the obstacles to implementing the BSC and linking the objectives with employee compensation. Β© 2006 Wiley Periodicals, Inc.
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