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Pitfalls in using the balanced scorecard

✍ Scribed by Hanne Norreklit; Marten Jacobsen; Falconer Mitchell

Publisher
John Wiley and Sons
Year
2008
Tongue
English
Weight
64 KB
Volume
19
Category
Article
ISSN
1044-8136

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

The balanced scorecard has quickly become a leading management tool. But business performance measurement is notoriously difficult, so any system, including the balanced scorecard, is likely to have unanticipated and often dysfunctional consequences. This article briefly reviews the main attractions of the balanced scorecard and then shows how these apparent advantages might lead to problems. Β© 2008 Wiley Periodicals, Inc.

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