✦ LIBER ✦
Four steps to simplify multimeasure performance evaluations using the balanced scorecard
✍ Scribed by Thomas L. Albright; Christopher M. Burgess; Aleecia R. Hibbets; Michael L. Roberts
- Publisher
- John Wiley and Sons
- Year
- 2010
- Tongue
- English
- Weight
- 163 KB
- Volume
- 21
- Category
- Article
- ISSN
- 1044-8136
No coin nor oath required. For personal study only.
✦ Synopsis
Abstract
Processing complex, unstructured information can be difficult. Since balanced scorecards can include as many as 24 or more measures, this article presents a methodology to help managers manage the complexity. The four‐step process explained here can lead to accurate and consistent evaluations using both quantitative and qualitative performance measures. © 2010 Wiley Periodicals, Inc.