✦ LIBER ✦

The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study

✍ Scribed by Hallowell, Roger

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Relationship Between Customer Satisfacti

✍ José Alberto Castañeda 📂 Article 📅 2010 🏛 Springer US 🌐 English ⚖ 507 KB

Personal characteristics as moderators o

✍ Christian Homburg; Annette Giering 📂 Article 📅 2000 🏛 John Wiley and Sons 🌐 English ⚖ 190 KB 👁 2 views

Relationships and impacts of service qua

✍ Hu, Hsin-Hui (Sunny); Kandampully, Jay; Juwaheer, Thanika Devi 📂 Article 📅 2009 🏛 Frank Cass & Co. Ltd 🌐 English ⚖ 160 KB

An empirical study of the effects ofGuan

✍ Xiaofei Tang; Ting-Jui Chou; Shuqing Chen 📂 Article 📅 2008 🏛 Higher Education Press and Springer 🌐 English ⚖ 344 KB

Reconsidering Nonlinearity and Asymmetry

✍ Sandra Streukens; Ko de Ruyter 📂 Article 📅 2004 🏛 Springer US 🌐 English ⚖ 133 KB

What influences the relationship between

✍ Youjae Yi; Suna La 📂 Article 📅 2004 🏛 John Wiley and Sons 🌐 English ⚖ 184 KB