What influences the relationship between customer satisfaction and repurchase intention? Investigating the effects of adjusted expectations and customer loyalty

✍ Scribed by Youjae Yi; Suna La

• Publisher: John Wiley and Sons
• Year: 2004
• Tongue: English
• Weight: 184 KB
• Volume: 21
• Category: Article
• ISSN: 0742-6046
• DOI: 10.1002/mar.20009