𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Purchasing's Interaction with Customers: The Effects on Customer Satisfaction—A Case Study

✍ Scribed by Paul E. Rossler; A.B. Hirsz

Book ID
114843678
Publisher
John Wiley and Sons
Year
1996
Tongue
English
Weight
234 KB
Volume
32
Category
Article
ISSN
1523-2409

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## Abstract The objective of this study is to compare and analyze rail stations with non‐outsourced rail stations in the ticket sales relating to customer satisfaction in Korea Railroad. For this purpose, first of all, the total satisfaction is compared among stations in Youngdeungpo area in Seoul.