The effects of interactional fairness on satisfaction and behavioral intentions: Mature versus non-mature customers

✍ Scribed by Young Namkung; SooCheong (Shawn) Jang

• Book ID: 116556193
• Publisher: Elsevier Science
• Year: 2009
• Tongue: English
• Weight: 250 KB
• Volume: 28
• Category: Article
• ISSN: 0278-4319
• DOI: 10.1016/j.ijhm.2008.11.001