✦ LIBER ✦

PRODUCT AND SERVICE QUALITY: THE ANTECEDENTS OF CUSTOMER LOYALTY IN THE AUTOMOTIVE INDUSTRY

✍ Scribed by SARV DEVARAJ; KHALIL F. MATTA; EDWARD CONLON

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Service Quality and Customer Loyalty in

✍ Ostrowski, P. L.; O'Brien, T. V.; Gordon, G. L. 📂 Article 📅 1993 🏛 SAGE Publications 🌐 English ⚖ 968 KB

The Antecedents of Customer Loyalty for

✍ Giovanis, Apostolos N.; Zondiros, Dimitris; Tomaras, Petros 📂 Article 📅 2014 🏛 Elsevier 🌐 English ⚖ 266 KB

Antecedents of customer loyalty in resid

✍ Ibáñez, Vanessa Apaolaza; Hartmann, Patrick; Calvo, Pilar Zorrilla 📂 Article 📅 2006 🏛 Frank Cass & Co. Ltd 🌐 English ⚖ 144 KB

The mediating role of relational benefit

✍ Chen, Po-Tsang; Hu, Hsin-Hui ‘Sunny’ 📂 Article 📅 2013 🏛 Taylor and Francis Group 🌐 English ⚖ 200 KB

The Impact of Customer Service and Produ

✍ KWOK LEUNG; WAI-KWAN LI; YUK-FAI AU 📂 Article 📅 1998 🏛 John Wiley and Sons 🌐 English ⚖ 538 KB

Customer loyalty to service providers: e

✍ Setó-Pamies, Dolors 📂 Article 📅 2012 🏛 Taylor and Francis Group 🌐 English ⚖ 153 KB