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Service Quality and Customer Loyalty in the Commercial Airline Industry

✍ Scribed by Ostrowski, P. L.; O'Brien, T. V.; Gordon, G. L.

Book ID: 126864341
Publisher: SAGE Publications
Year: 1993
Tongue: English
Weight: 968 KB
Volume: 32
Category: Article
ISSN: 0047-2875
DOI: 10.1177/004728759303200203

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