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Customer satisfaction and service quality in the Chinese airline industry

✍ Scribed by Chow, Clement Kong Wing

Book ID: 125453290
Publisher: Elsevier Science
Year: 2014
Tongue: English
Weight: 216 KB
Volume: 35
Category: Article
ISSN: 0969-6997
DOI: 10.1016/j.jairtraman.2013.11.013

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