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Organizing the competitive intelligence function: A benchmarking study

โœ Scribed by Conway L. Lackman; Kenneth Saban; John M. Lanasa


Publisher
John Wiley and Sons
Year
2000
Weight
110 KB
Volume
11
Category
Article
ISSN
1058-0247

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โœฆ Synopsis


This article provides information on the current state of industry practice in the areas of competitive intelligence and market intelligence, and-building on a process model the authors previously developed-discusses how to take a closedloop intelligence process model and evolve it into a living, breathing organization. A benchmarking study of 16 companies was conducted to determine how the market-intelligence function is structured in these enterprises. The study's purpose was to obtain information that can be used as input for organizing and staffing of a market-intelligence function. Implications of how to take a process model and change it into a workable, effective organization are discussed.


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