Leveraging information for action: A loo
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John Prescott; Jan Herring; Pegi Panfely
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Article
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1998
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John Wiley and Sons
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In 1996, the American Productivity and Quality Center (APQC) initiated a benchmarking study of competitive intelligence practices. John Prescott and Jan Herring were the subject matter experts for the study, which focused on identifying the processes that leading-edge companies use to implement thei