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Managing Individual Performance in Work Groups

✍ Scribed by Robert C. Liden; Sandy J. Wayne; Maria L. Kraimer

Publisher
John Wiley and Sons
Year
2001
Tongue
English
Weight
112 KB
Volume
40
Category
Article
ISSN
0090-4848

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

This research was driven by the question, “In empowered work groups, who should be responsible for determining disciplinary actions in response to group member poor performance: the formal manager, a single group member, or the group as a whole?” Results in a study of 231 group members representing 41 groups from four diverse organizations showed that the severity of disciplinary actions made by formal managers is equivalent to actions taken by groups through consensus decision‐making. Selecting one member of the group, however, to handle a poorly performing member resulted in relatively lenient disciplinary actions. Consistent with this finding, the attitude survey results revealed that individual group members are reluctant to assume responsibility for disciplining a poorly performing group member. © 2001 John Wiley & Sons, Inc.

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