✍ Scribed by Gary Cokins
No coin nor oath required. For personal study only.
Senior managers are often frustrated at their lack of direct control. After all, managers can bring about improvement only by influencing their employees, who sometimes don't manage to do what's best for the company as a whole. The solution to this dilemma is performance management, which provides managers and employee teams at all levels the ability to move directly toward their defined strategies. © 2004 Wiley Periodicals, Inc.
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