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A knowledge-enabled procedure for customer relationship management

✍ Scribed by Yichen Lin; Hwan-Yann Su; Shihen Chien

Book ID: 108152646
Publisher: Elsevier Science
Year: 2006
Tongue: English
Weight: 180 KB
Volume: 35
Category: Article
ISSN: 0019-8501
DOI: 10.1016/j.indmarman.2005.04.002

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