✦ LIBER ✦

Customer Relationship Management: A Strategic Perspective

✍ Scribed by P. E. Frow; A. F. Payne

Book ID: 107595665
Publisher: Springer-Verlag
Year: 2009
Weight: 800 KB
Volume: 3
Category: Article
ISSN: 1864-0753
DOI: 10.1007/s12087-008-0035-8

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