25 Need-To-Know Management Models

✍ Scribed by Berg, Gerben van den;Pietersma, Paul

• Publisher: FT Press
• Year: 2015
• Tongue: English
• Leaves: 225
• Category: Library

✦ Synopsis

Includes 10 handy dos and don ts of using management models

. Want new ways of looking at old problems?

. Need a range of management decision-making tools at your fingertips?

. Only want what you need to know, rather than reams of theory?

With indispensible models that will help you make the most out of every business opportunity, this book tells you what you need to know, fast.

"

✦ Table of Contents

Cover......Page 1
Contents......Page 6
About the authors......Page 8
Publisher’s acknowledgements......Page 10
Introduction......Page 12
How to use this book......Page 16
Top 10 do’s and dont’s of using management models......Page 18
Part One: Strategy......Page 22
1 Ansoff’s matrix and product market grid......Page 24
2 Strategic dialogue......Page 32
3 Business model canvas......Page 42
4 SWOT analysis......Page 48
Part Two: Organisation and governance......Page 58
5 Balanced scorecard......Page 60
6 Benchmarking......Page 66
7 The value chain......Page 74
Part Three: Finance......Page 82
8 Activity-based costing......Page 84
9 Discounted cash flow (DCF) and net present value (NPV)......Page 90
Part Four: Marketing and sales......Page 96
10 Ps of marketing (Kotler)......Page 98
11 Customer journey mapping......Page 106
12 Stakeholder management......Page 114
Part Five: Operations......Page 122
13 Kaizen/Gemba......Page 124
14 Root cause analysis/Pareto analysis......Page 130
15 Six sigma......Page 136
Part Six: Innovation......Page 142
16 Disruptive innovation......Page 144
17 Innovation circle......Page 150
18 Stage-Gate model......Page 156
Part Seven: Change management......Page 164
19 Eight phases of change (Kotter)......Page 166
20 Team roles (Belbin)......Page 172
21 The Deming cycle: plan–do–check–act......Page 180
Part Eight: Leadership and management......Page 186
22 Competing values......Page 188
23 Core quadrants......Page 194
24 Cultural dimensions (Hofstede)......Page 198
25 Seven habits of highly effective people (Covey)......Page 204
Ten useful books to read next......Page 210
Glossary of terms......Page 214
Index......Page 218