## Abstract This article draws on social exchange theory and the theory of other orientation to examine how job satisfaction and individual differences are related to organizational citizenship behavior (OCB). Previous research specifying a direct effect for individual differences on OCB has yielde
β¦ LIBER β¦
The Role of Perceived External Prestige in Predicting Customer-Oriented Citizenship Behaviors
β Scribed by Kang, Dae-seok ;Bartlett, Kenneth R.
- Book ID
- 121297065
- Publisher
- John Wiley and Sons
- Year
- 2013
- Tongue
- English
- Weight
- 149 KB
- Volume
- 24
- Category
- Article
- ISSN
- 1044-8004
No coin nor oath required. For personal study only.
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## Abstract A recent metaβanalysis by Brown (1996) concluded that job involvement was unrelated to job performance. The present investigation proposed that the null findings reported in this metaβanalysis stem from the choice of performance criteria and the use of job involvement measures that are