Promoting service-oriented organizational citizenship behaviors in hotels: The role of high-performance human resource practices and organizational social climates

✍ Scribed by Ta-Wei Tang; Ya-Yun Tang

• Book ID: 116556530
• Publisher: Elsevier Science
• Year: 2012
• Tongue: English
• Weight: 430 KB
• Volume: 31
• Category: Article
• ISSN: 0278-4319
• DOI: 10.1016/j.ijhm.2011.10.007