To evaluate information systems properly for their improvement is important. This study proposes the evaluation method for information systems based on Customer(User) Satisfaction. It applies to the information systems in the company. In this method, each factor with the degree of satisfaction is cl
The metaphor of patients as customers: Implications for measuring satisfaction
โ Scribed by Pamela L. Hudak; Patricia McKeever; James G. Wright
- Book ID
- 117597283
- Publisher
- Elsevier Science
- Year
- 2003
- Tongue
- English
- Weight
- 77 KB
- Volume
- 56
- Category
- Article
- ISSN
- 0895-4356
No coin nor oath required. For personal study only.
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