๐”– Bobbio Scriptorium
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The Effects of Severity of Failure and Customer Loyalty on Service Recovery Strategies

โœ Scribed by Christopher W. Craighead; Kirk R. Karwan; Janis L. Miller


Book ID
118091424
Publisher
Production and Operations Management Society
Year
2009
Tongue
English
Weight
277 KB
Volume
13
Category
Article
ISSN
1059-1478

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