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How Service Quality Affects Customer Loyalty in the Travel Agency: The Effects of Customer Satisfaction, Service Recovery, and Perceived Value

โœ Scribed by Kuo, Nien-Te; Chang, Kuo-Chien; Cheng, Yi-Sung; Lai, Chia-Hui


Book ID
115459746
Publisher
Taylor and Francis Group
Year
2013
Tongue
English
Weight
210 KB
Volume
18
Category
Article
ISSN
1094-1665

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