𝔖 Bobbio Scriptorium
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Re‐examining the effect of service recovery: the moderating role of brand equity

✍ Scribed by O'Cass, Aron; Huang, Min‐Hsin


Book ID
126669107
Publisher
Emerald Group Publishing Limited
Year
2011
Tongue
English
Weight
309 KB
Volume
25
Category
Article
ISSN
0887-6045

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