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Knowledge‐enabled customer relationship management: integrating customer relationship management and knowledge management concepts[1]

✍ Scribed by Gebert, Henning; Geib, Malte; Kolbe, Lutz; Brenner, Walter

Book ID
120458907
Publisher
Emerald Group Publishing Limited
Year
2003
Tongue
English
Weight
569 KB
Volume
7
Category
Article
ISSN
1367-3270

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