✦ LIBER ✦

Investigating temporal effects of risk perceptions and satisfaction on customer loyalty

✍ Scribed by Ha, Hong-Youl; Son, Hee-Young

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Customer complaints and organizational r

✍ Osman M. Karatepe 📂 Article 📅 2006 🏛 Elsevier Science 🌐 English ⚖ 242 KB

Investigating the impact of service qual

✍ Santouridis, Ilias; Trivellas, Panagiotis 📂 Article 📅 2010 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 111 KB

What influences the relationship between

✍ Youjae Yi; Suna La 📂 Article 📅 2004 🏛 John Wiley and Sons 🌐 English ⚖ 184 KB

Effects of perceived employee emotional

✍ Delcourt, Cécile; Gremler, Dwayne D.; van Riel, Allard C.R.; van Birgelen, Marce 📂 Article 📅 2013 🏛 Emerald (MCB UP ) 🌐 English ⚖ 134 KB

The effects of customer satisfaction and

✍ Moon-Koo Kim; Myeong-Cheol Park; Dong-Heon Jeong 📂 Article 📅 2004 🏛 Elsevier Science 🌐 English ⚖ 227 KB

Customer perceptions of airline social r

✍ Fang-Yuan Chen; Yu-Hern Chang; Yi-Hsin Lin 📂 Article 📅 2012 🏛 Elsevier Science 🌐 English ⚖ 151 KB