Marketing efforts can offer firms a greater competitive advantage by overtly stimulating the impact of frontline logistics employees on customer value creation. In such a situation, internal marketing becomes the strategy of choice in both service and product support contexts. A broad marketing mix
β¦ LIBER β¦
Internal marketing of a service
β Scribed by Gilbert D. Harrell; Matthew F. Fors
- Publisher
- Elsevier Science
- Year
- 1992
- Tongue
- English
- Weight
- 816 KB
- Volume
- 21
- Category
- Article
- ISSN
- 0019-8501
No coin nor oath required. For personal study only.
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## Abstract The UK Government is promoting widening participation and asking universities to develop their student intake of 18β30 yearβolds by 50 per cent by 2010. The financing of these changes is encouraging a marketing emphasis shift, as funding is reduced and alternative revenue methods sought