[IEEE 2012 9th International Conference
✦ LIBER ✦
[IEEE 2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012) - Shanghai, China (2012.07.2-2012.07.4)] ICSSSM12 - The research to customer satisfaction factors of commercial bank—A case study of Shaoxing branch of Industrial and Commercial Bank of China
✍ Scribed by Li, Xiaoming; Chen, Jingliang
- Book ID
- 127076242
- Publisher
- IEEE
- Year
- 2012
- Weight
- 299 KB
- Category
- Article
- ISBN
- 145772023X
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