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[IEEE 2012 9th International Conference on Service Systems and Service Management (ICSSSM 2012) - Shanghai, China (2012.07.2-2012.07.4)] ICSSSM12 - Improving medical service quality based on the Critical Incident Technique

✍ Scribed by Guimin, Duan; Yu, Weiping; Li, Zhuoying; Ma, Hongsheng

Book ID: 126667833
Publisher: IEEE
Year: 2012
Weight: 232 KB
Category: Article
ISBN: 145772023X
DOI: 10.1109/ICSSSM.2012.6252184

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