𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Emotional intelligence and individual performance: evidence of direct and moderated effects

✍ Scribed by Joseph C. Rode; Christine H. Mooney; Marne L. Arthaud-Day; Janet P. Near; Timothy T. Baldwin; Robert S. Rubin; William H. Bommer

Publisher
John Wiley and Sons
Year
2007
Tongue
English
Weight
187 KB
Volume
28
Category
Article
ISSN
0894-3796

No coin nor oath required. For personal study only.

✦ Synopsis

Abstract

We examined the direct and moderated effects of an ability‐based measure of emotional intelligence (MSCEITΒ© V2.0) on individual performance in a sample of business undergraduates. Controlling for general mental ability and personality, emotional intelligence explained unique incremental variance in performance ratings on only one of two measures of interpersonal effectiveness (public speaking effectiveness). However, the interaction of emotional intelligence with conscientiousness explained unique incremental variance both in public speaking and group behavior effectiveness, as well as academic performance (cumulative GPA). We conclude that the effects of emotional intelligence on performance are more indirect than direct in nature. Individuals must not only have emotional intelligence, but also must be motivated to use it. Copyright Β© 2006 John Wiley & Sons, Ltd.

πŸ“œ SIMILAR VOLUMES

Emotional competence and work performanc
Emotional competence and work performance: The mediating effect of proactivity and the moderating effect of job autonomy
✍ Tae-Yeol Kim; Daniel M. Cable; Sang-Pyo Kim; Jie Wang πŸ“‚ Article πŸ“… 2009 πŸ› John Wiley and Sons 🌐 English βš– 151 KB

## Abstract This paper proposes and tests a model where emotional competence influences work performance through employees' proactive behaviors toward their supervisors. Results from 196 supervisor‐employee pairs supported that emotional competence was positively associated with proactive behaviors

Individual differences in emotional cont
Individual differences in emotional contagion of salespersons: Its effect on performance and burnout
✍ Willem Verbeke πŸ“‚ Article πŸ“… 1997 πŸ› John Wiley and Sons 🌐 English βš– 199 KB πŸ‘ 2 views

This article explores the emotional contagion hypothesis, proposed by Hatfield, Cacioppo, and Rapson (1994), in a sales context. Specifically, the emotional contagion hypothesis explains how the emotions of two people (e.g., salesperson and customer) during a conversation are transmitted from one to

Emotional exhaustion and job performance
Emotional exhaustion and job performance: The moderating roles of distributive justice and positive affect
✍ Onne Janssen; Catherine K. Lam; Xu Huang πŸ“‚ Article πŸ“… 2009 πŸ› John Wiley and Sons 🌐 English βš– 172 KB

## Abstract In a field study among 241 shop assistants and their 59 supervisors in fashion chain stores in Mainland China and Hong Kong, we found a negative relationship between emotional exhaustion and four indicators of job performance (overall performance, emotional display, OCB‐O, and OCB‐I) wh