✦ LIBER ✦

EFFECTS OF ORGANIZATIONAL LEARNING IN THIRD-PARTY LOGISTICS

✍ Scribed by Photis M. Panayides

Publisher: Wiley (John Wiley & Sons)
Year: 2007
Tongue: English
Weight: 557 KB
Volume: 28
Category: Article
ISSN: 0735-3766
DOI: 10.1002/j.2158-1592.2007.tb00061.x

No coin nor oath required. For personal study only.

✦ Synopsis

Logistics service providers operate in an intense competitive environment that requires continuous improvement in logistics service quality and firm performance. Key organizational resources may contribute toward the improvement in performance of logistics service providers. This paper investigates the effect of organizational learning within logistics service providers on client relationship orientation, logistics service quality and firm performance. The study proposes and examines an original concept in logistics research that contributes to theory in the area, provides the opportunity for further research and addresses how organizational resources can contribute to performance in logistics.

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