✦ LIBER ✦

Customer satisfaction, earnings and firm value

✍ Scribed by O'Sullivan, Don; McCallig, John

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Does customer satisfaction influence the

✍ Don O’Sullivan; John McCallig 📂 Article 📅 2009 🏛 Springer US 🌐 English ⚖ 231 KB

Incentivizing CEOs to build customer- an

✍ Luo, Xueming; Wieseke, Jan; Homburg, Christian 📂 Article 📅 2011 🏛 Sage Publications 🌐 English ⚖ 306 KB

Customer-Firm Relationships, Involvement

✍ Paul S. Goodman, Mark Fichman, F. Javier Lerch and Pamela R. Snyder 📂 Article 📅 1995 🏛 Academy of Management 🌐 English ⚖ 298 KB

Customer Lifetime Value and Firm Valuati

✍ Gupta, Sunil; Lehmann, Donald R. 📂 Article 📅 2006 🏛 Haworth Press Inc 🌐 English ⚖ 916 KB

Does customer satisfaction increase firm

✍ Sun, Kyung-A; Kim, Dae-Young 📂 Article 📅 2013 🏛 Elsevier Science 🌐 English ⚖ 747 KB

Service quality, customer satisfaction,

✍ Haemoon Oh 📂 Article 📅 1999 🏛 Elsevier Science 🌐 English ⚖ 137 KB