𝔖 Bobbio Scriptorium
✦   LIBER   ✦

Customer relationship management and company performance—the mediating role of new product performance

✍ Scribed by Holger Ernst; Wayne D. Hoyer; Manfred Krafft; Katrin Krieger


Publisher
Sage Publications
Year
2010
Tongue
English
Weight
353 KB
Volume
39
Category
Article
ISSN
0092-0703

No coin nor oath required. For personal study only.


📜 SIMILAR VOLUMES


The mediating role of operations knowled
✍ Richard Germain; Cornelia Dröge; William Christensen 📂 Article 📅 2001 🏛 Elsevier Science 🌐 English ⚖ 137 KB

## Abstract Design knowledge intensity and throughput variance are both aspects of knowledge, the former relating to organizational management knowledge and the latter characteristic of operational process knowledge. We model and test their relationships to each other and to financial performance.

The mediating role of psychological capi
✍ Luthans, Fred (author);Norman, Steven M. (author);Avolio, Bruce J. (author);Avey 📂 Article 📅 2008 🏛 John Wiley and Sons 🌐 English ⚖ 176 KB

## Abstract Although the value of a supportive organizational climate has been recognized over the years, there is a need for better understanding of its relationship with employee outcomes. This study investigates whether the recently emerging core construct of positive psychological capital (cons