Customer based brand equity: evidence fr
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Kayaman, Rüçhan; Arasli, Huseyin
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Article
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2007
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Emerald Group Publishing Limited
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English
⚖ 178 KB
## Purpose The paper aims to explore interrelations of the four brand equity components; brand awareness, brand loyalty, perceived quality and brand image in hotel industry and improve the conceptualization of customer‐based hotel brand equity. ## Design/methodology/approach The paper is based on