✦ LIBER ✦

An exploratory study of complaints handling and nature

✍ Scribed by Sophie Yahui Hsieh

Book ID: 117948766
Publisher: John Wiley and Sons
Year: 2012
Tongue: English
Weight: 246 KB
Volume: 18
Category: Article
ISSN: 1322-7114
DOI: 10.1111/j.1440-172x.2012.02057.x

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