✦ LIBER ✦
Complaints handling in hospitals: an empirical study of discrepancies between patients' expectations and their experiences
✍ Scribed by Roland D Friele; Emmy M Sluijs; Johan Legemaate
- Book ID
- 115019758
- Publisher
- BioMed Central
- Year
- 2008
- Tongue
- English
- Weight
- 307 KB
- Volume
- 8
- Category
- Article
- ISSN
- 1472-6963
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