β Scribed by Ria O'Donnell
No coin nor oath required. For personal study only.
In a world bursting with new information, ideas, opportunities, and technological advancements, it is time to rethink how continuous learning shapes our future. Amidst the ongoing digital revolution, widespread educational reform, and the most significant global pandemic of our lifetimes, we are at a pivotal time in history.
Transformative Digital Technology for Effective Workplace Learning explores the technological developments that are rapidly unfolding in the workplace and those that support workplace training. What emerges is that the rate of change and the possibilities for improvement are more extensive than many of us might have suspected. From artificial intelligence to virtual reality, from data analytics, to adaptive learning, there is the capacity for significant innovation and opportunity if harnessed in the right ways.
The book offers an overview of several critical issues that face the future of the workplace and examines them through the lens of lifelong learning. The book begins by conveying the current impacts on the workplace and how the internal function of Learning and Development has evolved. It then considers the eight learning imperatives that drive workplace learning and then looks at the future workplace. Exploring technological frameworks for digitally enhanced workplace learning, the book takes a deep dive into the capabilities of immersive technologies, as well as into the insights enabled through learning analytics.
The goal of this book is not to merely describe technological advancements in the workplace but instead, to challenge the status quo and think critically about the future that lies ahead. One aim is to have business leaders understand the necessity for ongoing workplace learning. Another is that individuals appreciate that lifelong learning is the new social norm. Ongoing education allows people to become more open to change and less anxious about new experiences. Developing a growth mindset and adopting a company culture that says everyone can learn new things and continue to improve their performance will become the standard. Most importantly, as the business world is reconfigured before our very eyes, ongoing learning must become an economic imperative.
Cover
Half Title
Title Page
Copyright Page
Dedication
Table of Contents
Preface
Author
Introduction
Technology and the New Normal
Learning and Development: Evolution and Impacts
Eight Learning Imperatives
The Digital Future of the Workplace: Three Possible Scenarios
Technological Frameworks for Success
Learning Analytics: Paving the Way to Improved Educational Outcomes
Immersive Technologies for Workplace Learning
Emerging Trends for Digital Workplace Learning
EdTech for the Modern Start-Up
Chapter 1: Technology and the New Normal
External Influences
The Impact of Technology
Globalization
COVID-19 Pandemic
The Gig Economy
Robotics and Automation
Internal Influences
Remote Working
Learning Culture
The Necessity for Lifelong Learning
Lifelong Learning through the Eyes of the Employer
Lifelong Learning through the Eyes of the Worker
Conclusion
Critical Thinking Questions
References
Chapter 2: Learning and Development:: Evolution and Impacts
Organizational Transformation
The Improved Technology Landscape
The Technology-Enabled Integration of Work and Learning
The Alterations to Instructional Design
The Culture of Continuous Learning
Employee Engagement
Conclusion
Critical Thinking Questions
References
Chapter 3: Eight Learning Imperatives
Adaptability
Adaptable Skills
Adaptable Mindsets
Adaptable Learning Resources
Engagement
Flexibility
Personalization
Accessibility
Social Learning
Meaningful Assessment
Relevance
Application of New Skills in the Workplace
Alignment of Organizational Strategy and Individual Goals
Recognition of Professional Skills and Development
Conclusion
Critical Thinking Questions
References
Chapter 4: The Digital Future of the Workplace:: Three Possible Scenarios
Scenario #1: The Human-Centered Design Approach
Developing Learning Programs Using HCD
Empathize
Define
Ideation
Prototype
Testing
Scenario #2: Integrated Artificial Intelligence
Developing Learning Programs Using A.I.
Training Needs Analysis
Content Development
Adaptive Content
User Assessment
Training Evaluation
Scenario #3: The Agile Adaptors
Succession Approximation Model
The Preparation Phase
The Iterative Design Phase
The Iterative Development Phase
How Can Workplace Learning Adapt?
Future Directions for Workplace Learning
Critical Thinking Questions
References
Chapter 5: Technological Frameworks for Success
Framework #1 β The Learning Ecosystem Framework 2.0
Technology and Data Architecture
Governance
Analytics
Semantic ePortfolios
Intrinsic and Extrinsic Motivators
Social Learning and Engagement
Framework #2 β The Technology-Enhanced Learning Framework
Personalization
Strategy and Management
Information and Communication Technologies and Infrastructure
Technology-Enhanced Learning Curriculum
Continuing Professional Development
Support Systems
Quality Assurance Procedures
Marketing and Business
Framework #3 β The Digital Workplace Skills Framework
Using Technology in the Workplace
Establish
Safeguard
Optimize
Innovate
Processing and Applying Information
Access
Evaluate
Assimilate
Apply
Create and Connect
Create
Communicate
Relate
Collaborate
Think and Adapt
Flex
Attend
Learn
Reflect
Conclusion
Critical Thinking Questions
References
Chapter 6: Learning Analytics:: Paving the Way to Improved Educational Outcomes
Foundations of Learning Analytics
Progress of Learning Analytics in the Workplace
Current Potential for Learning Analytics in the Workplace
Experience API
Adaptive Learning
Regularity
Individual Difference
Skillfulness
Scalability
Adaptive Content
Adaptive Sequencing
Adaptive Assessment
Barriers to Adoption
Privacy and Ethics
Conclusion
Critical Thinking Questions
References
Chapter 7: Immersive Technologies for Workplace Learning
The Benefits of Using Immersive Technologies for Workplace Training
Risk Reduction
Time to Train
Cost Savings
Contextualization
Emotional Reaction
Memory Retention
Implementing VR/AR Learning in the Workplace
Measuring the Impact of Immersive Training Technologies
Meaningful Assessment through Immersive Technology
Common Challenges
The Perceived Cost of Setup
Lack of Flexible Content
Virtual Reality User Experience
Lack of Credibility for Training
Conclusion
Critical Thinking Questions
References
Chapter 8: Emerging Trends for Digital Workplace Learning
Driving Forces behind Digital Trends
Workforce Composition
The Revised Learning Landscape
Skills for the Digital Economy
Generic Skills
A New Suite of Roles
Large-Scale Investment in Learning Technologies
The Need for Innovation
Disruption and Decentralization
Digital Learning Trends in the Workplace
Artificial Intelligence
Personalized Learning
Comprehensive Learner Record
Mobile Learning
Microlearning
Learning Experience Platforms
Conclusion
Critical Thinking Questions
References
Chapter 9: EdTech for the Modern Start-up
A Promising Marketplace
Reduced Barriers to Entry
The Entrepreneurial Spirit
Types of Technologies Required
Mobile Applications
Immersive Technologies
Learning Analytics
Artificial Intelligence
Gamification
Identifying Problems
Online Learning Challenges
Generalized Learning
Student Engagement and Participation
Quality Education across the Globe
Problem Statements
EdTech Incubators
Conclusion
Critical Thinking Questions
References
Conclusion
Index
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