Total quality in construction projects : achieving profitability with customer satisfaction

✍ Scribed by Ron Baden Hellard

Publisher: Thomas Telford Publishing
Year: 1993
Tongue: English
Leaves: 199
Series: Achieving Profitability with Customer Satisfaction
Category: Library

No coin nor oath required. For personal study only.

✦ Synopsis

Total quality management is vital to long-term business success. it is much more applicable to construction than are the procedures which have been developed for and used with great success in manufacturing industry. BS 5750 (Quality Systems) part 1-3 and even part 8 are more relevant to repetitive processes than to one-off projects.

This book shows that the philosophy and principles of quality management apply just as much to the construction industry as adapted to take account of the very different procedures involved

✦ Table of Contents

Content: Application of total quality management to the construction industry Application of total quality management to construction projects The role of auditing in total quality management Appendices Bibliography Index

✦ Subjects

Construction industry Management Total quality management Quality control

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