The structure of customer satisfaction with cruise-line services: an empirical investigation based on online word of mouth

✍ Scribed by Zhang, Ziqiong; Ye, Qiang; Song, Haiyan; Liu, Ting

• Book ID: 120081741
• Publisher: Taylor and Francis Group
• Year: 2013
• Tongue: English
• Weight: 202 KB
• Volume: 18
• Category: Article
• ISSN: 1368-3500
• DOI: 10.1080/13683500.2013.776020