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The role of certification in service relationships: Theory and empirical evidence

✍ Scribed by Debi P. Mishra

Book ID
116694800
Publisher
Elsevier Science
Year
2006
Tongue
English
Weight
279 KB
Volume
13
Category
Article
ISSN
0969-6989

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Variations in appointment delays for phy
Variations in appointment delays for physicians' services: Theory and empirical evidence
✍ Frank A. Sloan; Bruce Steinwald πŸ“‚ Article πŸ“… 1978 πŸ› Springer US 🌐 English βš– 982 KB

Waiting times for physician appointments have been used in past studies as a measure of access to, or excess demand pressure on, local ambulatory care systems. This paper offers an alternative view--that short appointment delays are one of several types of amenities produced by physicians in combina