✦ LIBER ✦

The role of pure and quasi-moderators in services: an empirical investigation of ongoing customer–service-provider relationships

✍ Scribed by Neeru Sharma

No coin nor oath required. For personal study only.

📜 SIMILAR VOLUMES

Customer‐service provider relationships:

✍ Shemwell, Donald J.; Yavas, Ugur; Bilgin, Zeynep 📂 Article 📅 1998 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 107 KB

Customer Loyalty and Approach of Service

✍ Das Gupta, Devashish; Sharma, Atul 📂 Article 📅 2009 🏛 Haworth Press Inc 🌐 English ⚖ 201 KB

Determinants of trust in a service provi

✍ Coulter, Keith S.; Coulter, Robin A. 📂 Article 📅 2002 🏛 Emerald Group Publishing Limited 🌐 English ⚖ 116 KB

What Makes Customers Discontent with Ser

✍ Hubert C. Y. Chan; E. W. T. Ngai 📂 Article 📅 2010 🏛 Springer 🌐 English ⚖ 605 KB

THE FLEXIBILITY OF LOGISTICS SERVICE PRO

✍ EVI HARTMANN; ALEXANDER DE GRAHL 📂 Article 📅 2011 🏛 John Wiley and Sons 🌐 English ⚖ 285 KB

Exploring the Role of Service Value in t

✍ Lee, Yong-Ki; Lee, Youngjae; Lee, Kyung Ah; Park, Dae-Hwan; Moon, Hyungnam 📂 Article 📅 2004 🏛 Haworth Press Inc 🌐 English ⚖ 644 KB