## Abstract Most previous research on consumers' switching intention has focused on individual variables that have immediate effects on consumers' intentions or behaviors, rather than analyzing it as a complex phenomenon. This article provides evidence that some service provider behaviors precipita
The mediating effects of multidimensional commitment on job satisfaction and intent to leave
โ Scribed by Michael Clugston
- Publisher
- John Wiley and Sons
- Year
- 2000
- Tongue
- English
- Weight
- 116 KB
- Volume
- 21
- Category
- Article
- ISSN
- 0894-3796
No coin nor oath required. For personal study only.
โฆ Synopsis
Structural equation modeling is used to estimate the mediating eects of aective, continuance, and normative commitment on the relationship between job satisfaction and intent to leave. Several competing conยฎgurational models are tested to determine whether the best ยฎtting model is one whereby multidimensional commitment fully mediates, partially mediates, or does not mediate the relationship between job satisfaction and intent to leave. The results suggest that contrary to Meyer and Allen's (1991) fully mediated three-component model of organizational commitment, a partially mediated model ยฎts the data best for this study.
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