𝔖 Bobbio Scriptorium
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The learning project organization

✍ Scribed by Ivan Jensen; Ole Roger Sandstad

Publisher
John Wiley and Sons
Year
1998
Tongue
English
Weight
166 KB
Volume
43
Category
Article
ISSN
0272-4391

No coin nor oath required. For personal study only.

✦ Synopsis

The pharmaceutical industry is becoming increasingly knowledge-intensive. The ability to process (acquire, analyze, store, retrieve, communicate) knowledge is, therefore, a critical success factor. In this article, we develop a utilitarian model of organizational memory and learning that incorporates the conceptually important distinction between information and knowledge and their compartmentalization among the various domains of organizational memory. The crucial importance of context-rich interaction between project members-socialization-is highlighted and the consequence of its absence in a virtual project organization discussed. In the strict sense, information technology cannot convey knowledge and its indiscriminate use may aggravate rather than alleviate the operational stresses on a virtual project organization.

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