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The influence of a leader's servant leadership on employees' perception of customers' satisfaction with the service and employees' perception of customers' trust in the service firm: the moderating role of employees' trust in the leader

✍ Scribed by Hwang, Hee-Joong; Kang, Minjeong; Youn, Myoung-Kil


Book ID
126906463
Publisher
Informa UK (Taylor & Francis)
Year
2014
Tongue
English
Weight
291 KB
Volume
24
Category
Article
ISSN
2163-9159

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