✦ LIBER ✦
The relative influence of organisational commitment and job satisfaction on service quality of customer‐contact employees in banking call centres
✍ Scribed by Malhotra, Neeru; Mukherjee, Avinandan
- Book ID
- 120989412
- Publisher
- Emerald Group Publishing Limited
- Year
- 2004
- Tongue
- English
- Weight
- 120 KB
- Volume
- 18
- Category
- Article
- ISSN
- 0887-6045
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