𝔖 Bobbio Scriptorium
✦   LIBER   ✦

The impacts of ethical sales behaviour on customer loyalty in the life insurance industry

✍ Scribed by Chen, Mei-Fang; Mau, Liang-Hung


Book ID
119949588
Publisher
Frank Cass & Co. Ltd
Year
2009
Tongue
English
Weight
167 KB
Volume
29
Category
Article
ISSN
0264-2069

No coin nor oath required. For personal study only.


πŸ“œ SIMILAR VOLUMES


Impacts of relationships on customer ret
✍ Steven D. Hanson; Lindon J. Robison; Marcelo E. Siles πŸ“‚ Article πŸ“… 1996 πŸ› John Wiley and Sons 🌐 English βš– 604 KB

A survey of rural Michigan banks found that building good customer relationships is an important goal. The financial success of eforts to build relationships depends on the customer loyalty associated with friendly relationships. Customer loyalty was investigated in a survey of financial institution