𝔖 Bobbio Scriptorium
✦   LIBER   ✦

The impact of development of customer online banking skills on customer adviser skills

✍ Scribed by Michel Dubois; Marc-Eric Bobillier-Chaumon; Didier Retour


Book ID
111046541
Publisher
John Wiley and Sons
Year
2011
Tongue
English
Weight
181 KB
Volume
26
Category
Article
ISSN
0268-1072

No coin nor oath required. For personal study only.


πŸ“œ SIMILAR VOLUMES


Impacts of relationships on customer ret
✍ Steven D. Hanson; Lindon J. Robison; Marcelo E. Siles πŸ“‚ Article πŸ“… 1996 πŸ› John Wiley and Sons 🌐 English βš– 604 KB

A survey of rural Michigan banks found that building good customer relationships is an important goal. The financial success of eforts to build relationships depends on the customer loyalty associated with friendly relationships. Customer loyalty was investigated in a survey of financial institution