The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores

✍ Scribed by Dhruv Grewal; Julie Baker; Michael Levy; Glenn B Voss

• Book ID: 113752127
• Publisher: Elsevier Science
• Year: 2003
• Tongue: English
• Weight: 115 KB
• Volume: 79
• Category: Article
• ISSN: 0022-4359
• DOI: 10.1016/j.jretai.2003.09.006