While feedback is considered to be among the most eective motivational tools available in organizations, there is substantial evidence that leaders are often poor sources of feedback. Following poor subordinate performance, leaders have been shown to avoid providing feedback, delay providing feedbac
The effects of leader motivating language on subordinate performance and satisfaction
โ Scribed by Jacqueline Rowley Mayfield; Milton Ray Mayfield; Jerry Kopf
- Publisher
- John Wiley and Sons
- Year
- 1998
- Tongue
- English
- Weight
- 200 KB
- Volume
- 37
- Category
- Article
- ISSN
- 0090-4848
No coin nor oath required. For personal study only.
โฆ Synopsis
This article bridges theory and practice to show that superiors' use of "motivating language theory" correlates significantly with subordinates' performance and job satisfaction. In brief, Sullivan hypothesized that superiors' use of motivating language (including (1) perlocutionary or direction-giving, (2) illocutionary or sharing feelings, and (3) locutionary or explaining culture) would have positive impact on key worker productivity and process outcomes including performance and job satisfaction. This theory was tested by the authors using a LISREL analysis and found to be true. In brief, this theory predicts that strategic applications of leader oral communication have positive measurable effects on subordinate performance and job satisfaction.
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