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The effects of brand relationship quality on responses to service failure of hotel consumers

✍ Scribed by Danhong Xie; Vincent C.S. Heung

Book ID: 116556515
Publisher: Elsevier Science
Year: 2012
Tongue: English
Weight: 535 KB
Volume: 31
Category: Article
ISSN: 0278-4319
DOI: 10.1016/j.ijhm.2011.09.010

No coin nor oath required. For personal study only.

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